How to Exchange Sizes at Jordan's Brand

At Jordan's Brand, we want to ensure you find the perfect fit. If you need to exchange an item for a different size, follow our simple process outlined below.

Step 1: Return the Original Item

Begin by returning the item you wish to exchange. Please follow our standard return process to send the product back to us. Make sure the item is unworn, with tags attached, and in its original packaging for a smooth return.

Step 2: Wait for Return Confirmation

Once we receive your returned item and inspect it, we will send you a confirmation email that your return has been processed.

Step 3: Place a New Order or Contact Customer Service

After your return is confirmed, you can place a new order online for the desired size. Alternatively, you may contact our customer service team for assistance with your exchange request, and they can guide you through the available options.

Additional Tips

Check our size chart before ordering to ensure you select the correct size the second time.
Keep your order confirmation and return tracking number handy for reference.
Contact customer support if you have questions or if you need help with sizing recommendations.

If you need further assistance or have any questions about exchanging sizes, please reach out to our responsive customer care team. We're here to help you find the perfect fit with fast, friendly support.