How to Receive Store Credit Instead of a Refund at Jordan's Brand

If you wish to receive store credit instead of a direct refund for your return, Jordan's Brand offers a simple and customer-friendly option to accommodate your preference.

Choosing Store Credit When Initiating a Return

When you start your return process on our website or through the store, you will have the option to select store credit as your preferred refund method. To do this:

Log in to your Jordan's Brand account and navigate to your orders.
Select the order containing the items you wish to return.
Initiate the return process by following the prompts.
When asked about your refund preference, choose "Store Credit" instead of a refund to your original payment method.

If you prefer, you can also contact our responsive customer care team directly to request store credit for your return before sending your items back.

Receiving Store Credit After Your Return

Once we receive and inspect the returned items to ensure they are in acceptable condition as per our return policy, your store credit will be promptly issued.

This credit will be applied to your Jordan's Brand account and can be used for future purchases — giving you a flexible option to shop our size-inclusive, high-quality fashion collections at your convenience.

Additional Information

- Store credit issued has no expiration date.

- Store credit cannot be redeemed for cash.

- If you have questions or need assistance at any point, our customer care team is ready to help via [Insert contact method].

Thank you for choosing Jordan's Brand, where we’re committed to providing an inclusive and seamless shopping experience tailored to you.